Size: 40cm/55cm/70cm/100cm

Shipping & Handling

hecceishop.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.

Shipment Upgrade Notice

We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we're upgrading our shipping system to provide better service: we managed to shorten the shipping time, especially for UK, FR, DE & CA customers!

From Apr.1, 2019, customers can enjoy FREE STANDARD SHIPPING on all orders over USD$19(it was FREE FLAT RATE SHIPPING on orders over USD$50 before this upgrade). 

*Please note:

1. The new shipping system takes effect from Apr.1 12:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.

2. All packages have specific tracking information.

Shipping Time & Costs

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Delivered

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small number of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Track orders.

Contact Us

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.